Global Hubs Communication Specialist

Location : Hyderabad

Grade : L2-2

The role is of that of a skilled storyteller with a deep understanding of internal communications and possess excellent writing and editing abilities. The candidate should have a proven track record of creating impactful internal content across various platforms. The role involves developing engaging content/ compelling success stories for internal and external stakeholders of the hubs, that includes but not limited to internal digital platforms and social media.

Content

Main responsibilities:

Creation: Develop and execute a comprehensive internal content strategy aligned with the business objectives and employee engagement goals of the hub. Identify key themes, messages, and stories to effectively communicate company news, updates, achievements, and values. Write, edit, and proofread high-quality, engaging content for various communication channels. Adapt content style and tone for different audiences and platforms to maximize impact.

Management & Measurement: Maintain an internal content calendar, ensuring timely delivery of communications. Oversee the day-to-day management of internal communication platforms. Ensure content is well-organized, easily searchable, and visually appealing on all platforms. Monitor and analyse the effectiveness of content through metrics (e.g., open rates, engagement rates, feedback). Use data and insights to continuously improve content strategy and delivery.

Employer Branding: Contribute to building and maintaining a strong employer brand.

Project Management: Manage multiple content projects with varying deadlines, demonstrating strong organizational skills.

Stakeholder Management: Collaborate effectively with cross-functional teams to source content ideas and ensure accuracy /relevance /alignment of the content generated.

Qualifications

About you

Education: Master’s degree in mass communications/ journalism/ public relations or a related field.

Experience

• 7-8 years of experience in content management, internal communications, corporate communications, or a similar role.
• Proven experience in writing clear, concise, and engaging content for diverse audiences and managing various internal communication channels.
  
  

• Exceptional written and verbal communication skills with proficiency in editing, and proofreading content
• Strong storytelling ability, capable of translating complex information into understandable and relatable content.
• Proficiency in internal communication platforms (e.g., SharePoint)
• Understanding of design principles and ability to create visually appealing communications (Canva etc)
• Excellent project management and organizational skills, with the ability to manage multiple priorities and meet deadlines.
• Strong interpersonal skills and the ability to collaborate effectively with all levels of the organization.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proactive, adaptable, and a creative problem-solver.
  
  

• Experience with video scripts /storyboards and video production
• Experience in healthcare/ pharma industry