We are seeking a highly motivated and detail-oriented Application Portfolio Management (APM) Specialist to join our dynamic IT team. This role is pivotal in empowering application data excellence through automation and collaboration. The ideal candidate will be responsible for managing, enhancing, and automating data processes within our APM system, ensuring data integrity, operational efficiency, and strategic alignment with business goals.
Key Responsibilities
Maintain and manage application data within the APM system, ensuring accuracy, completeness, and compliance with organizational standards.
Analyze and optimize processes for registering and updating application records to improve scalability and efficiency.
Design and implement automation solutions for data entry, updates, and reporting within the APM platform.
Execute bulk data operations using advanced scripting and automation tools to ensure consistency and reliability.
Collaborate with global, cross-functional teams to gather requirements, resolve issues, and ensure seamless data workflows.
Develop scripts and code to automate repetitive tasks, perform data analysis, and generate actionable insights.
Monitor and improve data quality, identify discrepancies, and implement corrective and preventive measures.
Document procedures, standards, and enhancements to support knowledge sharing and compliance.
Required Qualifications & Skills
Bachelor’s degree in Information Technology, Computer Science, Data Management, or a related field (or equivalent practical experience).
Proven experience in Application Portfolio Management, IT data management, or enterprise architecture domains.
Proficiency in scripting and programming language such as JavaScript (for ServiceNow), Python, SQL, PowerShell, or similar.
Strong understanding of data quality, data governance, and process optimization methodologies.
Experience with bulk data operations and automation tools in enterprise environments.
Familiarity with APM platforms such as ServiceNow APM is a strong advantage. Experience with other tools like LeanIX, MEGA HOPEX, or Planview is also highly beneficial.
Excellent communication and interpersonal skills to work effectively with global teams.
Demonstrated ability to drive process improvements and manage change in a fast-paced environment.
Analytical mindset with strong attention to detail and a passion for continuous improvement.
Preferred Skills (Nice To Have)
Experience with BI tools like Power BI for reporting and visualization.
Exposure to cloud platforms and DevOps practices.
Understanding of CMDB integration and IT service management processes.
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