system analyst

Possess in depth knowledge of the US healthcare domain with a strong focus on insurance

Good understanding of AI ML concepts for dashboard data insights and Chatbot solutions

Hands on experience with web services REST SOAP and tools like Postman and Insomnia

Strong Agile methodology proficiency including user story grooming sprint planning and stakeholder collaboration

Solid understanding of data mapping data dictionaries and functional specifications

Ability to act as liaison between Business Development and QA teams

Excellent documentation and communication skills

Experience supporting full software development lifecycle SDLC including testing and troubleshooting

Bachelors degree in Computer Science Information Systems or related field

7 years of experience in systems analysis integration or a related technical role

Secondary Skills

Foundational understanding of AI ML concepts for dashboard and data insights

Experience with Salesforce SFDC including configuration customization workflows reports dashboards and user management

Familiarity with Salesforce Service Cloud Health Cloud and AppExchange solutions

Experience with screen mockups and UI to data mapping

Involvement in competitive strategy and data driven decision making

Experience coordinating with third party vendors and monitoring solution compliance

Awareness of process optimization through dashboard metrics and user analytics

Strong SQL skills for data validation and reporting