Key Account Manager

Summary

We are now looking for a Key Account Manager (KAM) - GCU Bharti who wants to be part of our continuing journey toward the Networked Society. Through critical thinking, business development, and management of our resources you will enable a profitable business for Ericsson.

This role depends upon a deep understanding of our customer’s business, operations, and objectives. In this role, you will be responsible to secure short and long-term profitable business for Ericsson through proactive business development and management of Ericsson resources based on the fundamental understanding of the customer’s business, operations, and objectives. Act with strong authority and accountability to develop the business relation and actively contribute to making customers successful.

Key Duties & Responsibilities:

• Strategic Sales Leadership:
• Develop and lead a unified sales strategy across India and Africa regions for the Bharti Airtel account.
• Align Ericsson’s global and regional objectives with Airtel’s evolving business needs and market priorities.
• Cross-Regional Coordination:
• Facilitate seamless collaboration between India and Africa sales teams, ensuring consistent messaging, solution offerings, and engagement models.
• Harmonize account planning, forecasting, and pipeline management across geographies.
• Stakeholder Engagement:
• Build and maintain strong relationships with senior stakeholders at Bharti Airtel across both regions.
• Act as a strategic advisor to internal and external stakeholders, driving joint business planning and innovation.
• Solution Framing & Positioning:
• Lead the framing of tailored solutions that address Airtel’s strategic priorities, leveraging Ericsson’s portfolio in 5G, cloud, AI, and network transformation.
• Ensure competitive positioning and value articulation in all customer engagements.
• Performance & Governance:
• Monitor and report on sales performance, customer satisfaction, and strategic KPIs.
• Drive governance frameworks to ensure accountability, transparency, and continuous improvement.
  
  

• Education: Master of Business Administration, Master of Science or similar
• 15+ years of experience in relationship sales and within the ICT industry. Minimum 5 years in a leadership position
• Experience: RAN & Networks, Cloud, Core, OSS, BSS etc.
• Excellent problem-solving and critical-thinking skills.
• We are a distributed team and Cultural awareness is key
• Leadership and management skills
• Your ability to enable teamwork and collaboration will be needed
• Financial acuity as week as Innovative and creative thinking
• Excellent presentation and communication skills
  
  

• Excellent social and interpersonal skills
• Adaptable and result oriented
• Perseverant, as well as open-minded, with a passion to win