Soft Services Executive

Work Dynamics

Duties & Responsibilities

What this job involves –

• Ownership of the day-to-day administration, including reports generation of the stocks tracker.
• Provide assistance to the FM and AFM in managing all administrative functions, security issues and facility services and any other administrative functions as deemed by Client.
• Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM.
• Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client
• Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks.
• Maintain appropriate levels of Petty cash to support FM operations.
• Vendor invoices processing aligned with Client’s finance process.
• Statutory compliance check of all vendor invoices.
• Routinely Inspect all services to ensure performance measures are being maintained.
• Set stretch targets for self to achieve maximum team performance.
• Daily Walk around of the Facility
  
  

• Update and implement Emergency Response plan; drills etc as required
• After office hours Facilities assistance response
• Operational Audits and Compliance.
• Escalation of Incidents/Problems
  
  

• Meet or exceed best practice in provision of services through contracts
• Establishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Operation Manager.
• Effective management of the team
  
  

• An eye for detail to manage day to day operations.
• Well-groomed and presentable all the time.
• Good communication skills.