Assistant Facility Manager

Position’s Goal

• Management services to BACI in support of their business needs in accordance with the Service Levels, and Key Performance Indicator requirements
• Manage Facility Management team in the delivery of services especially all help desk issues & user services.
• To assist in the maintenance of the premises including any designated financial, maintenance, procurement, and asset & vendor management.
• Develop an understanding of and sound working relationships with key representatives of the client and key suppliers/service providers with whom you operate in support of the site.
• Specifically manage the role of the Facility executive, Front office Executive, the Janitorial and technical team
  
  

• Manage offsite record management operations including documents collection & retrieval
• Review and spot-check your areas of responsibility to ensure that suppliers/service providers are meeting contractual obligations to the client.
• Ensure detailed floor inspections on a routine basis.
• Monitor the Help Desk system as it effects your area & ensure that rectification works are recorded & action-ed in a timely manner
• Ensure your aspects of the working environment meet all requisite Standards.
• Assist the Facility Manager to ensure the smooth running of meetings &/or events
• Assist with Business Unit relocations or ‘ad hoc’ projects.
• Assist with critical out-of-hours issues & participate as a key team member in response to emergency situations
• Provide backup support for the Facility Manager in times of absence.
• Clearly document & communicate all client expectations to the balance of the FM team
• Work collaboratively with colleagues both within the BACI account & in the wider Jones Lang LaSalle network
• Work collaboratively with colleagues both within the BACI account & in the wider Jones Lang LaSalle network
• Ensure general administrative activities under your control are conducted in a timely and efficient manner
• Assist with any other duties as assigned by the Facility Manager or Senior Manager on a “need be” basis.
  
  

• Oversee pantry services, catering services for in-house lunch, presentations and staff events
• Assist in manage service levels to meet business unit needs
• Manage kitchen equipment inventory and maintenance
• Ensure the general cleanliness of the office and the management of the Janitorial team
• Manage user car park applications with Building Landlord
• Ordering of copier refills, office equipment [non IT equipment] and plants for the office
• Ordering of office supplies such as stationeries and pantry supplies, equipment and services and analysis.
• Manage subscription of periodicals and newspapers
• Manage the receptionist in the discharge of the front office duties such as;
  
  

• Coordinate closely with the site leaders to address problems and/or enhance working environment performance
• Weekly connect with associate to understand the concerns
  
  

• Ability to adapt and perform under pressure
• Possess strong interpersonal skills with the ability to build rapport quickly.
• Good communication skills