Senior Business Analyst

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

We are seeking a highly skilled Technical Business Analyst to play a key role in our team, responsible for analyzing business needs, identifying solutions, and facilitating Scrum teams to deliver high-quality products. The ideal candidate will have a unique blend of business acumen, technical expertise, and Scrum Master skills.

Key Responsibilities

Education and Experience:

• Bachelors degree in Computer Science, Business Administration, or related field
• 3+ years of experience in business analysis, Scrum mastery, or a related field
• Certification in Scrum Master (CSM) or equivalent is a plus
  
  

• Collaborate with stakeholders to understand business requirements and identify solutions
• Analyze data and processes to inform business decisions
• Develop and maintain business cases, user stories, and requirements documentation
• Identify and mitigate risks, and develop contingency plans
  
  

• Facilitate Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
• Coach team members on Scrum principles, practices, and values
• Remove impediments and obstacles to ensure team progress
• Foster a culture of collaboration, continuous improvement, and transparency
  
  

• Experience with project management tools, such as Azure Devops
• Basic understanding of software development life cycles and Agile methodologies
• Familiarity with data analytics and visualization tools, such as Tableau or Power BI
  
  

• Excellent communication, interpersonal, and stakeholder management skills
• Strong problem-solving, analytical, and critical thinking skills
• Ability to work in a fast-paced environment, adapt to change, and prioritize tasks effectively
• Strong leadership and coaching skills, with the ability to motivate and guide team members