Pega - Senior Manager - Client Services

P2,C3,TSTS

Key Responsibilities

Architect end-to-end Pega solutions ensuring scalability, modularity, and reuse

Define class structure, case lifecycle, data model, and integrations

Conduct design reviews and ensure compliance with guardrails

Provide technical leadership and mentoring to CSSAs and junior developers

Lead system performance tuning, quality assurance, and security compliance

Drive solution design alignment with enterprise architecture standards

Ideal Background

5+ years of Pega platforms experience.

Hands-on Experience In New Pega Capabilities

10+ years of total experience

Must-Have Skills

Pega Certified Lead System Architect (CLSA)

Responsible for architecting and designing business applications using Pega frameworks.

Provides architecture and design guidance to project teams developing BPM/BRE solutions using Pega.

Demonstrates an advanced knowledge of the Pega Architecture, design and implementation features

Highly skilled and innovative Pega Lead Systems Architect who can execute advanced solutions.

Ability to improve Pega code quality through various methods

Provide thought-leadership to regularly generate and incubate new concepts across business and technical project dimensions solving complex business requirements

Experience in implementing Case Management solutions, Pega job schedulers, Queue processors & Data Pages

Provide consultation and training to System architects

Nice-to-Have Skills

Demonstrated knowledge of industry standard project delivery frameworks including Agile, Scrum and waterfall

Bring creative and fresh perspectives to solve critical challenges, foster a culture of innovation within the team by encouraging new ideas, tools and methodologies.

End to end experience defining solutions, design and implementation in Consumer organization.

Provide thought-leadership to client across business and technical project dimensions solving complex business requirements