Innovation Consulting Manager

Description

The Innovation Advisory Team is a customer-facing, digital strategy and design consulting team within Salesforce. We help C-level executives at Fortune 2000 companies recognize and interpret forces of change in their market, and collaborate with them to plot a course towards a more robust digital future through human-centered design.

Our engagements combine elements of strategy, user-research, visioning, ideation, visual storytelling, business model design, rapid prototyping, and in-market concept testing and experimentation.

We are looking for an ambitious, self-motivated individual to join our India team. The ideal candidate is a maker at heart and understands how researchers, strategists, and designers solve problems for Salesforces largest customers through cutting-edge, insight-based concepts, prototypes and compelling, immersive storytelling. As an aspiring innovator, you will be expected to lead various aspects of an innovation engagement, across industries and challenge companies to become the platform for positive change.

Role would require you to

• Design and lead engagement and workshops: Facilitate complex engagements/ work sessions/ sprints for C-suite executives, key decision-makers and cross-functional teams to solve problems using Design Thinking and more.
• Engage the C-Suite to understand their business strategy and innovation needs.
• Conduct and oversee primary and secondary research in B2C and B2B contexts.
• Create frameworks/ artefacts that deconstruct complex information to communicate concepts and business value, as simply and effectively as possible.
• Collaborate with teams to build human-centred scenarios that translate stories into compelling business, product and/or service experience transformation opportunities.
• Help bring ideas to life through a variety of means, from hand-drawn storyboards to functioning prototypes and beautifully designed artefacts with digital prototyping tools (example - Adobe Creative Suite, Figma and more).
• Work on fast-paced projects, collaborating with a cross-disciplinary team including Sales, Pre-sales, Industry Experts, Technical Architects.
  
  

• 8-12 years of experience, with at least 4+ years of reimagining experiences through design thinking approaches, across various industries.
• Ability to self-start, perform program/project management effectively.
• Skilled in comprehending and analyzing business strategy for different industries.
• Proficient in executing primary research methodologies and strategies.
• Exemplary verbal and written communication skills.
• Visual communication design, UX design, Interaction design or related design degree would be a great added skill.
• Understanding of Enterprise Software Space, would be and added benefit.
• Positive attitude, comfort with ambiguity, and highly collaborative individuals preferred.