Operations Lead

Mott MacDonald is a global engineering, management, and development consultancy committed to delivering impactful work that shapes the future.

We are a team of over 20,000 experts working across the world in more than 50 countries.

We are proud to be part of an ever-changing global industry, delivering transformative work that’s defining our future. It’s our people who power that performance. As an employee-owned business, we invest in creating a space for everyone to feel safe and valued and empowered with the right tools and support.

Whether you want to pursue excellence in your specialism or broaden your experience with flexible roles across our business, you’ll be connected to a community of global experts championing you to be your best. Join us and shape your story with Mott MacDonald, where everyone has the opportunity to be brilliant.

Job Brief:We are seeking an experienced Operations Lead with strong stakeholder management skills to oversee and optimize our operational processes. This role involves managing both internal and external stakeholders, ensuring efficient operations, and aligning processes with business goals. The ideal candidate has a strong background in operations management and excellent communication skills.

Responsibilities

• Oversee and manage the daily operations of the organization.
• Develop and implement strategies to optimize operational processes.
• Manage relationships with internal and external stakeholders, ensuring clear communication and alignment with business objectives.
• Monitor and evaluate performance metrics to identify areas for improvement.
• Coordinate with various departments to ensure seamless operations.
• Manage budgets, resources, and inventory levels.
• Provide leadership and guidance to the operations team.
• Ensure compliance with industry standards and regulations and with contracts.
• Document processes and ways of working
• Troubleshoot and resolve operational issues.
• Prepare and present reports on operational performance to stakeholders.
• Facilitate stakeholder meetings and ensure their concerns and feedback are addressed.
  
  

• Bachelor’s degree in business administration, operations management, or a related field.
• 14+ years of experience in operations management with a focus on stakeholder management.
• Strong understanding of operational processes and systems.
• Excellent leadership and team management skills.
• Strong problem-solving and analytical abilities.
• Effective communication and interpersonal skills.
• Proficiency in relevant software and tools.
• Ability to work under pressure and meet deadlines.
• Experience in managing cross-functional teams and projects.
• Industry-specific certifications (e.g., PMP, Lean Six Sigma) are a plus.
  
  

• 90 calendar days paid maternity leave
• Competitive annual leave
• An annual professional institution subscription
• Annual company performance bonus scheme – Subject to company performance