Admission Counsellor (225-708)

The Admission Counsellor is a pivotal role within educational institutions, responsible for guiding potential students through the admissions process. This professional acts as a bridge between the institution and prospective students, ensuring that candidates receive accurate information and feel supported as they make critical decisions regarding their educational futures. The ideal candidate should possess excellent communication skills, a customer-service orientation, and a deep understanding of the educational programs offered by the institution. The role requires multitasking to manage various inquiries, maintaining records, and keeping track of application statuses. The Admission Counsellor also plays a crucial role in representing the institution at events, upholding its reputation, and building relationships with potential students and their families.

Responsibilities

• Provide detailed information about academic programs, fees, and admission requirements.
• Assist prospective students with completing their applications accurately and efficiently.
• Conduct campus tours and assist during open-house events for prospective students and their families.
• Evaluate student applications and coordinate with the admissions committee on decisions.
• Maintain up-to-date records of all prospective students and their application statuses.
• Communicate regularly with applicants to keep them informed about their application progress.
• Represent the institution at educational fairs and community outreach events.
• Develop and implement recruitment strategies to increase enrollment numbers.
• Collaborate with various departments to ensure the admissions process runs smoothly.
• Conduct informational webinars and sessions to answer questions from prospective students.
• Participate in training sessions to stay updated on educational trends and policies.
• Prepare analytical reports on admission trends and provide feedback to improve processes.

Requirements

• Bachelor’s degree in Education, Business Administration, or a related field.
• Proven experience in admissions, counseling, or related educational roles.
• Strong interpersonal and communication skills, both verbal and written.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Customer-oriented mindset with a friendly and approachable demeanor.
• Proficiency in Microsoft Office Suite and experience with CRM software.
• Flexibility to work occasional evenings and weekends for events and fairs.