Receptionist (225-803)

The role of a Receptionist is a pivotal one as it serves as the first point of contact for clients, visitors, and employees. This position requires a professional individual who is not only friendly and courteous but also highly organized and efficient in managing daily tasks. A Receptionist plays an essential role in creating a welcoming environment and ensuring smooth operations by managing front desk activities. This position requires excellent communication skills, attention to detail, and the ability to multitask effectively. The Receptionist will often handle inquiries, manage appointments, and perform administrative tasks to support the organization's operations. An ideal candidate for this role is someone who is proactive, adaptable, and has a strong sense of responsibility.

Responsibilities

• Greet clients and visitors with a warm and friendly demeanor.
• Answer and direct phone calls to the appropriate personnel or department.
• Manage and maintain the appointment schedule for staff and clients.
• Receive and distribute mail, packages, and correspondence efficiently.
• Assist in the preparation and organization of meeting rooms as required.
• Maintain a neat and tidy reception area at all times.
• Provide basic and accurate information about the organization as needed.
• Coordinate with internal teams to ensure effective communication and operations.
• Handle inquiries and address complaints in a professional manner.
• Manage visitor logs and ensure compliance with security protocols.
• Order and manage inventory of office supplies and materials.
• Assist in various administrative tasks and special projects when necessary.

Requirements

• High school diploma or equivalent educational qualification is required.
• Proven work experience as a Receptionist or similar role is preferred.
• Exceptional verbal and written communication skills are necessary.
• Strong organizational skills with the ability to multitask effectively.
• Proficiency in using computer systems, including MS Office Suite.
• Ability to maintain a professional appearance and manner at all times.
• Strong problem-solving skills and attention to detail are essential.
• Customer service experience and a people-oriented approach are beneficial.