Telesales Executives (225-803)

Telesales Executives play a crucial role in driving sales by effectively communicating with potential customers over the phone. These professionals are the frontline of lead generation and conversion, working towards meeting and exceeding their sales targets. The role demands excellent communication skills, persuasive selling techniques, and resilience to handle customer objections. Telesales Executives contribute significantly to a company's revenue growth and customer base expansion by identifying potential sales opportunities and building customer relationships. This position requires a proactive approach, quick thinking, and the ability to adapt to different customer personalities and needs. It's an exciting and challenging role that suits individuals who thrive in a fast-paced, results-driven environment.

Responsibilities

• Conduct outbound sales calls to potential and existing customers to generate sales.
• Identify customer needs and offer products and services to meet these needs.
• Develop and maintain strong relationships with customers to encourage repeat business.
• Achieve and exceed monthly sales targets and performance benchmarks.
• Maintain a thorough understanding of the products and services being offered.
• Handle customer inquiries and provide accurate information promptly and professionally.
• Enter and update customer information in the database accurately and efficiently.
• Follow up on leads and conduct research to identify potential sales opportunities.
• Collaborate with the sales team to develop strategies for increasing sales revenue.
• Provide feedback to management regarding market trends and customer reactions.
• Ensure compliance with all telemarketing regulations and policies at all times.
• Participate in ongoing training and development sessions to enhance sales skills.

Requirements

• Proven experience as a telesales executive or similar customer service role.
• Excellent communication and interpersonal skills with the ability to build rapport.
• Strong sales and negotiation skills to effectively close deals and contracts.
• Ability to handle rejection and maintain motivation in a high-pressure environment.
• Familiarity with CRM systems and practices for managing customer information.
• A target-driven attitude with the ability to meet and exceed sales goals.
• High school diploma; a degree in a relevant field is an advantage.