Retail Sales Executive (225-803)

A Retail Sales Executive plays a pivotal role in driving sales and enhancing customer engagement within a retail environment. This position involves overseeing the sales process, engaging with customers, and ensuring a high level of satisfaction. The Retail Sales Executive is responsible for understanding customer needs, offering tailored suggestions, and closing sales effectively. This role requires a dynamic individual with excellent communication skills, a strong customer service orientation, and the ability to work under pressure in a fast-paced retail setting. The ideal candidate will have a sound knowledge of retail operations and a passion for delivering exceptional shopping experiences while meeting sales targets. In addition to these skills, the candidate must be adaptable, proactive, and enthusiastic about achieving set goals and contributing to the overall success of the retail store.

Responsibilities

• Engage with customers to determine their needs and promote suitable products.
• Maintain an in-depth knowledge of products, services, and store promotions.
• Prepare sales reports and analyze sales trends for strategic recommendations.
• Assist in visual merchandising to maximize store appeal and drive sales.
• Provide excellent customer service to ensure satisfaction and repeat business.
• Handle customer complaints and inquiries in a professional manner.
• Collaborate with the store team to achieve overall sales targets and goals.
• Execute daily sales operations and ensure a clean and organized store environment.
• Monitor inventory levels and assist with stock replenishment as needed.
• Participate in training sessions to keep updated with product knowledge.
• Use POS systems effectively to process transactions accurately and efficiently.
• Offer assistance with store events and promotions to boost customer engagement.

Requirements

• High school diploma or equivalent qualification in a relevant field.
• Proven experience in retail sales or a similar customer-facing role.
• Excellent communication and interpersonal skills for effective customer relations.
• Knowledge of retail management best practices and sales principles.
• Ability to work flexible shifts, including weekends and holidays, as needed.
• Strong problem-solving skills and ability to handle challenging situations effectively.
• Proficiency with point of sale (POS) systems and basic computer skills.
• Customer-oriented with positive attitude and passion for providing services.
• Ability to multitask and handle several customers simultaneously under pressure.
• Strong organizational skills with attention to detail in executing tasks.