IT Coordinator (225-729)

The IT Coordinator is an essential member of our organization's IT team, responsible for ensuring the seamless operation and management of all technology systems within the company. This role involves coordinating various IT tasks, supporting end-users, and implementing system upgrades to optimize operational efficiency and security. The IT Coordinator will work closely with other IT professionals, manage reports, and provide technical guidance and training to staff members. Their ultimate goal is to facilitate the use of technology to drive the organization’s success. The ideal candidate will possess strong technical skills, excellent problem-solving abilities, and exceptional communication skills. The IT Coordinator must be highly organized, adaptable, and capable of working under pressure to deliver solutions promptly and efficiently.

Responsibilities

• Coordinate and manage the daily operations of the IT department effectively.
• Provide technical support and resolve IT-related issues for all stakeholders.
• Assist in the implementation and maintenance of new software and hardware systems.
• Monitor and maintain network infrastructure, ensuring optimal performance and security.
• Liaise with vendors and service providers for system upgrades and troubleshooting.
• Develop IT policies and best practice guides for the organization’s technological use.
• Conduct IT training sessions to improve staff's technical skills and system knowledge.
• Analyze and report on IT department metrics and system performance regularly.
• Facilitate communication between IT staff and other departments to boost efficiency.
• Manage IT inventory, ensuring adequate availability of equipment and resources.
• Ensure data backup processes are implemented and monitor disaster recovery efforts.
• Stay updated with technological advancements and propose improvements for adoption.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Proven experience as an IT Coordinator or similar role in a corporate environment.
• Strong knowledge of IT systems, networks, and relevant hardware/software.
• Excellent problem-solving abilities and skill in technical troubleshooting.
• Effective communication skills, with the ability to convey complex information.
• Capability to manage time efficiently and handle multiple projects concurrently.
• Familiarity with data protection and confidentiality principles and practices.