Waitress (225-801)

We are seeking an enthusiastic and dedicated waitress to join our vibrant hospitality team. The ideal candidate will possess a passion for providing excellent customer service, a keen eye for detail, and a warm, friendly demeanor. As a waitress, you will be responsible for ensuring that guests have a memorable dining experience, from the moment they enter the establishment to the time they leave. You will work closely with the kitchen staff to ensure orders are accurate and timely and coordinate with other team members to maintain a smooth service flow. This role requires the ability to handle multiple tasks simultaneously, prioritize efficiently, and respond to customer needs promptly. With your positive attitude and proactive approach, you will contribute significantly to creating a welcoming environment that encourages customers to return.

Responsibilities

• Greet and seat customers, presenting menus and informing specials of the day.
• Take customer orders accurately and relay them to the kitchen staff promptly.
• Serve food and beverages efficiently while maintaining a cheerful demeanor.
• Ensure tables are clean and set comfortably before customers arrive.
• Process payments using the point of sale system with accuracy and attention.
• Respond to customer inquiries and address any dining concerns or complaints.
• Assist in maintaining stock levels and replenishing supplies when necessary.
• Communicate effectively with kitchen and other staff to provide top-notch service.
• Comply with health and sanitation regulations to maintain a safe environment.
• Upsell additional products when appropriate, enhancing the overall dining experience.
• Collaborate with team members to complete closing duties efficiently.
• Provide support during peak hours to ensure smooth restaurant operations.

Requirements

• Prior experience in a similar role preferred, but not essential.
• Excellent verbal communication skills with a positive customer-centric approach.
• Ability to work in a fast-paced environment while multitasking efficiently.
• Strong attention to detail and commitment to providing quality service.
• Flexibility to work various shifts including nights, weekends, and holidays.
• Capability to stand and walk for extended periods as part of job duties.
• Basic math skills for handling money and processing transactions accurately.