Front Desk Receptionist (225-803)

We are seeking a highly organized and personable Front Desk Receptionist to join our team. As the first point of contact for our visitors and guests, you will be responsible for creating a welcoming and professional environment. Your role is crucial in ensuring smooth day-to-day operations within our organization, as you will manage both administrative tasks and guest interactions. The ideal candidate should possess excellent communication and multitasking skills, a friendly demeanor, and the ability to work efficiently under pressure. Join our vibrant team and be a pivotal part of our customer service experience.

Responsibilities

• Greet and welcome visitors with a warm and professional demeanor.
• Answer and direct incoming phone calls to the appropriate staff members.
• Manage the scheduling of appointments and maintain an organized calendar.
• Provide accurate information to visitors and handle their inquiries effectively.
• Maintain a clean and organized front desk and reception area.
• Assist in sorting and distributing incoming mail and packages promptly.
• Monitor and maintain office supplies, ensuring availability of necessary items.
• Coordinate with other departments to ensure smooth workflow management.
• Assist with administrative tasks, including data entry and filing documents.
• Ensure security by following procedures and controlling access checkpoints.
• Keep records of all visitors and maintain confidentiality of sensitive information.
• Support special projects and functions as required by the management team.

Requirements

• High school diploma or equivalent is required for this position.
• Prior experience in a receptionist or customer service role is preferred.
• Excellent verbal and written communication skills are a must.
• Proficiency in Microsoft Office Suite and general computer skills required.
• Strong organizational skills and excellent attention to detail are necessary.
• Ability to multitask effectively while managing time efficiently is crucial.
• A friendly and positive attitude, along with a professional appearance, is essential.