Store Assistant (225-925)

The Store Assistant position is a crucial role within our retail environment, responsible for ensuring a seamless shopping experience for our customers. As a Store Assistant, you will interact with customers to understand their needs and provide them with the necessary assistance to improve their shopping experience. You will help in maintaining store operations, from managing inventory to processing transactions, and ensuring the store environment is always welcoming and safe for both customers and staff. You should possess excellent communication skills, be detail-oriented, and capable of working in a fast-paced environment. If you are customer-focused and enjoy working within a team, this could be the perfect opportunity for you to grow and develop within a dynamic retail environment.

Responsibilities

• Assist customers by providing product information and resolving queries efficiently.
• Maintain a clean and organized store environment to enhance customer experience.
• Process cash and card transactions accurately and efficiently at the checkout counters.
• Replenish stock on shelves promptly and ensure products are correctly labeled.
• Monitor store inventory levels and report low stock to management when necessary.
• Support promotional activities and assist in setting up displays to attract customers.
• Conduct regular checks to ensure that all products meet company quality standards.
• Assist in the receiving of new shipments and organize stock in the storeroom efficiently.
• Provide seamless customer service by addressing issues and handling returns professionally.
• Collaborate with team members to enhance the store’s operational efficiency and customer service.
• Stay updated with current and upcoming product offerings and store promotions.
• Assist in the opening and closing duties of the store, ensuring security procedures are followed.

Requirements

• High school diploma or equivalent qualification is preferred.
• Previous experience in retail or customer service is highly desirable.
• Strong communication skills to effectively interact with customers and team members.
• Ability to work in a fast-paced environment while managing multiple tasks efficiently.
• Basic mathematical skills for handling transactions and managing stock levels.
• Positive attitude and a team player approach to contribute to store success.
• Flexibility to work various shifts, including weekends and holidays, is required.