Benefits Associate (225-808)

A Benefits Associate plays a critical role in managing and supporting the employee benefits programs of an organization. They are responsible for ensuring employees understand and utilize their benefits packages effectively. The role demands a combination of analytical skills, interpersonal abilities, and thorough knowledge of employee benefits policies. Working as part of the HR department, a Benefits Associate liaises with insurance carriers, manages benefits enrollment, and handles employee inquiries regarding their benefits. This position requires attention to detail, excellent communication skills, and the ability to handle sensitive information with confidentiality. The goal is to support employee well-being through optimized benefits management and responsive communication.

Responsibilities

• Assist in the administration of company’s employee benefits programs and enrollment.
• Provide detailed and informative responses to employee inquiries about their benefits.
• Coordinate with insurance providers to address claims or coverage issues efficiently.
• Maintain accurate and updated employee benefit records in HR systems.
• Facilitate the benefits open enrollment process, including communications and documentation.
• Ensure compliance with all state and federal regulations regarding employee benefits.
• Conduct benefits orientations and explain company benefits policies clearly to new employees.
• Review and analyze benefit plans to provide recommendations for improvements.
• Collaborate with HR and finance teams to manage benefits costs and budgeting.
• Prepare benefit reports and assist in benefits audits as required.
• Communicate changes and updates in benefits policies to employees promptly.
• Support employees in resolving any benefit or coverage-related disputes effectively.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Proven experience working in benefits administration or a related HR role.
• Strong understanding of employee benefit plans and relevant regulations.
• Excellent communication skills for handling employee questions and vendor negotiations.
• High level of confidentiality and ethical standards in managing sensitive information.
• Proficiency in HRIS systems and Microsoft Office Suite is essential.
• Detail-oriented with strong organizational and multitasking abilities.