IT Support Intern

About The Company

Aspire is the leading all-in-one finance operating system for growing businesses. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and SMBs to realise their full potential.

Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as JP Morgan, Visa and Wise and helped more than 50,000 businesses using our suite of products.

Aspire has been awarded Best Employer of the Year and Startup of the year by Asia FinTech Awards, and also LinkedIn’s Top Startup in Singapore. In 2024, we also made it to CB Insights’ Top 100 Global Fintech List two years in a row.

You will be amazed by the energy and experience of our team! Aspire serves as an environment for you to innovate and drive change with our team of ex-entrepreneurs, ex-founders, and high-achievers with international and diverse backgrounds. Are you a top talent who is passionate about entrepreneurship? Join our rapidly growing team to make an impact in the Fintech space!

About The Role

As an IT Support Intern, you will help in managing and supporting Aspire’s IT infrastructure and endpoints. Reporting directly to the Director of Information Security, you will be part of a fast-growing and dynamic team of IT professionals working to build and maintain a secure and scalable IT environment across the company.

Key Responsibilities

• Manage and administer platforms including Google Workspace, Azure AD, Intune, and Microsoft Defender for Endpoint (MDE).
• Administer and troubleshoot Windows 10/11 and macOS endpoints.
• Implement, configure, and maintain Unifi network systems: office WiFi, firewall, and door access systems.
• Provide hands-on IT support in the office and remote support for other locations.
• Troubleshoot hardware and connectivity issues (PCs, printers, WiFi).
• Select, test, purchase, and configure end-user equipment (Windows and Mac), IT hardware, and software licenses.
• Maintain awareness of and support compliance efforts (e.g., ISO 27001, PCI DSS, SOC 2 Type 2).
• Write and maintain user guides, FAQs, and technical documentation in Notion and Confluence.
• Develop small automation scripts using PowerShell, Bash, or Python to improve efficiency.
• Support IT end-to-end from user onboarding to offboarding.
  
  

• Based in Gurugram/Bengaluru, India
• Strong experience with computers e.g. Mac and Windows.
• Strong verbal and written communication skills in English.
• Self-starter with the ability to pick up knowledge along the way
• Basic scripting knowledge (PowerShell, Bash, or Python).
• Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
  
  

• Familiarity with tools such as AWS, 1Password, Notion, and Slack.
• Experience in administering and supporting:
• Google Workspace, Jira, Azure AD, and Intune.
• Unifi network infrastructure.
• Experience working with Linux systems and command-line tools.
• Exposure to incident management using Azure Sentinel.
• Industry certifications CompTIA A+, Network+, Security+, CompTIA Cloud+
• Knowledge of legal and compliance frameworks such as ISO 27001, PCI DSS, and SOC 2 Type 2.
• Bonus: A personal GitHub or blog showcasing projects or technical writing