Operations Support Officer (225-909)

An Operations Support Officer plays a critical role in ensuring that the administrative functions and operational framework of a company run smoothly and efficiently. This position requires an individual with excellent organizational skills, the ability to manage and prioritize multiple tasks simultaneously, and a keen attention to detail. The Operations Support Officer will be responsible for supporting the operations team by facilitating communication, optimizing daily operations, and coordinating various projects and tasks. This role involves liaising with various departments to facilitate invincible communication, reporting, filing, and the maintenance of company records. An ideal candidate should be adept at problem-solving, demonstrate strong analytical skills, and possess a commitment to exemplary service as operations are central to the business's success and client satisfaction.

Responsibilities

• Coordinate and manage daily operational activities to ensure efficiency and effectiveness.
• Assist in the planning and implementation of operational strategies and projects.
• Maintain accurate records and databases for easy retrieval of information when needed.
• Ensure compliance with operational policies and procedures to maintain integrity.
• Facilitate communication and collaboration across departments to drive teamwork.
• Identify and resolve operational challenges with effective problem-solving skills.
• Support management in executing administrative tasks and meeting operational goals.
• Prepare reports and presentations to inform management decisions on critical issues.
• Monitor inventory levels and coordinate with suppliers for timely replenishment.
• Enhance operational processes to improve productivity and increase efficiency.
• Assist in budgeting processes and manage expense tracking and control.
• Provide training and support to staff to ensure compliance with operational standards.

Requirements

• Bachelor's degree in Business Administration or a related field preferred.
• Proven experience as an Operations Support Officer or similar administrative role.
• Strong organizational and multitasking skills with great attention to detail.
• Excellent communication skills, both written and verbal, for effective collaboration.
• Proficiency in Microsoft Office Suite and operations management software tools.
• Analytical mindset with the ability to solve problems creatively and efficiently.
• Ability to handle confidential information with integrity and professionalism.