Field Service Engr II

Job Description

As a Field Service Engineer II here at Honeywell, you will have the opportunity to provide advanced technical support and expertise to our customers in the Industrial Automation (IA) business unit. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business.

In this role, you will impact the efficiency, productivity, and safety of our customers operations by providing exceptional technical support and service.

At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying, and developing successors, driving retention and engagement, and fostering an inclusive culture.

Responsibilities

Having good Technical Knowledge in Airfield Systems and able to Interact with Client and Operation Teams. Arrangement of spares, Consumables items as per the contract. Day to Day Interaction with HW Internal team for Billing, Engineering Team and Sourcing team. Preparing and Maintaining records of Preventative maintenance in the Airfield. Active participation with Client during Operation and DGCA inspection. Coordination with customer for arranging trainings to various stockholders. Updating Daily report and Monthly report to client and Internal HAIL teams. Internal Team Management (Allotment of team as per work conditions). Photometric compliance as per the contract. Managing Subcontract teams and their billing every month. Billing and Payment follow-up with Client. Competent mapping and Training to team members. Developing maintenance plans, implementation plans, test plans and final reports.

• Providing service support for complex AGL Systems.
• Planning & execution of Preventive Maintenance jobs on time (100% compliance to operational parameters)
• To ensure 100% compliance on Service Level Agreement (SLA), OTA & OTC
• Handling a team of Service Engineers on HAIL/ Subcontract payroll.
• Technical skills:
  
  

Required – AGL Field and CMS Systems.

Desired – CAT III AGL System,.

• Achieving Order Booking, Revenue & Collection plan every month
  
  

Skills/Qualifications: - Ability to handle a team of Engineers on HAIL/ Subcontract payroll.

• Team player, Effective communication skills, Customer facing, Result oriented & hard working
  
  

Qualifications

YOU MUST HAVE

• Bachelor’s degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics
• Minimum of 2 years of proven experience in field service engineering, with a focus on complex technical solutions
• Strong technical knowledge and expertise in Industrial Automation technologies
• Excellent problem-solving and troubleshooting skills
• Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
• Experience in project management and execution
• Strong customer focus and ability to build and maintain relationships
  
  

WE VALUE

• Advanced Engineering degrees like EE (Electrical Engineering), ME (Mechanical Engineering)
• Strong leadership and mentoring skills
• Continuous learning mindset and willingness to stay updated with industry advancements
• Results-oriented approach and ability to drive projects to successful completion
• Strong problem-solving and analytical abilities
  
  

About Us

Honeywell helps organizations solve the worlds most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

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