Sales Executive (Retail) (225-731)

A Sales Executive in the retail sector is a vital link between the company's products and the customers. This role involves directly engaging with clients, understanding their needs, and ensuring excellent service to achieve sales goals. The Sales Executive is responsible for closing sales, generating leads, and maintaining an industry-leading customer experience. The ideal candidate should be driven, enthusiastic, and capable of operating in a fast-paced retail environment. They must possess exceptional communication skills and a strong understanding of the market to effectively promote and sell products. A successful Sales Executive contributes significantly to the growth and success of the retail business by increasing sales through strategic planning and customer interaction.

Responsibilities

• Engage with customers to understand their needs and recommend appropriate products.
• Maintain a robust knowledge of the products and services offered by the company.
• Drive sales initiatives to meet and exceed established sales targets and quotas.
• Develop and maintain strong relationships with existing and new clients for repeat business.
• Monitor market trends and competitor activities to identify new opportunities for sales.
• Coordinate with the marketing team to create effective promotional campaigns.
• Provide customers with comprehensive product demonstrations to enhance sales possibilities.
• Record and manage detailed sales information in the company’s CRM systems.
• Participate in trade shows and exhibitions to showcase products and gain new leads.
• Ensure high levels of customer satisfaction through excellent sales service.
• Prepare regular sales reports detailing sales performance and forecasting future sales.
• Ensure that the sales floor is well-maintained, organized, and efficiently operated.

Requirements

• Bachelor’s degree in Business, Marketing, or related field preferred.
• Proven experience in a retail sales executive or similar role for at least 2 years.
• Strong communication, negotiation, and interpersonal skills required.
• Ability to deliver excellent customer service experiences consistently.
• Proficiency with CRM software and maintaining detailed sales records.
• Flexibility to work various shifts, including weekends and holidays.
• High degree of self-motivation and ambition to drive sales success.