Presales Executive (225-729)

A Presales Executive plays a critical role in the sales process by acting as the bridge between customer requirements and company capabilities. This position requires a combination of strong technical understanding and business acumen to prepare tailored solutions that fulfill specific customer needs. A Presales Executive must also be an excellent communicator who can articulate the benefits and features of a product or service to potential clients effectively. Their goal is to contribute to the sales process by providing detailed product information, answering customer queries, and collaborating with sales and technical teams to design solutions that win business. This role is crucial for converting opportunities into sales and driving the company’s growth.

Responsibilities

• Collaborate with the sales team to understand customer requirements and propose appropriate solutions.
• Develop and present customized demonstrations and technical presentations to potential clients.
• Conduct product and solution workshops at client locations, showcasing product capabilities.
• Generate detailed proposals, responding to RFPs (Request for Proposals) and RFIs (Request for Information).
• Identify potential sales opportunities by researching and analyzing market trends and prospects.
• Perform competitive analysis and communicate advantages of company solutions to potential clients.
• Maintain up-to-date knowledge of industry trends, technologies, and best practices in presales operations.
• Work closely with post-sales teams to ensure effective handover of solutions and client expectations.
• Provide input into product development, based on customer feedback and market demands.
• Support sales representatives at client meetings and tradeshows to enhance understanding of offerings.
• Track and report on presales activities and outcomes to continuously improve strategies.
• Serve as a client advocate during the pre-sales phase, building trust and rapport.

Requirements

• Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
• Minimum of 3 years of experience in a presales, sales, or technical role.
• Strong understanding of industry-specific technology and solution offerings.
• Excellent communication skills with the ability to present to executive-level stakeholders.
• Proven ability to develop and deliver proposals and presentations effectively.
• Demonstrated problem-solving skills with the ability to address client inquiries with innovative solutions.
• Willingness to travel and participate in on-site client meetings, presentations, and workshops.