Facebook Pixel

Job Description

We are looking for aTours Consultant, who will be responsible for assisting travelers in planning and booking their travel experiences, ensuring they have memorable and well-organized trips. Your expertise in destination knowledge, customer service, and travel planning will contribute to creating exceptional and personalized travel itineraries.


Responsibilities:


  • Communicate with clients to understand their travel preferences, interests, and requirements.
  • Provide expert advice and recommendations on suitable travel destinations, experiences, and packages.
  • Design tailored travel itineraries that align with clients' preferences, considering factors such as interests, budget, and duration.
  • Incorporate a mix of attractions, activities, and leisure time.
  • Create unique and attractive travel packages that offer a variety of experiences, from cultural tours to adventure activities.
  • Showcase the best aspects of each destination.
  • Manage flight bookings, accommodation reservations, transportation arrangements, and other travel-related services.
  • Collaborate with suppliers to secure the best options for clients.
  • Maintain up-to-date knowledge of various travel destinations, local cultures, traditions, and events.
  • Provide insights on hidden gems and off-the-beaten-path experiences.
  • Offer excellent customer service by addressing clients' inquiries, concerns, and special requests promptly and professionally.
  • Ensure a smooth and hassle-free travel experience.
  • Work within clients' specified budgets while delivering a fulfilling travel experience.
  • Provide transparent pricing and options.
  • Maintain accurate records of travel arrangements, bookings, and client information.
  • Prepare necessary travel documents and ensure they are provided to clients.
  • Address any unexpected challenges or changes that may arise during the travel journey.
  • Find suitable solutions to ensure clients' comfort and satisfaction.
  • Stay updated on travel trends, new destinations, and emerging travel experiences.
  • Seek opportunities for professional development within the travel industry.

  • Bachelor's degree in Tourism, Hospitality, Business, or a related field.
  • Previous experience as a Tours Consultant, Travel Advisor, or in a similar role within the travel industry.
  • Strong destination knowledge and familiarity with popular travel destinations.
  • Excellent communication and interpersonal skills for interacting with clients.
  • Customer-focused attitude with the ability to create memorable travel experiences.
  • Detail-oriented and organized approach to travel planning and documentation.
  • Proficiency in using travel reservation systems and software.
  • Sales skills to effectively present and promote travel packages.
  • Cultural sensitivity and adaptability to diverse client preferences.
  • Proficiency in multiple languages is beneficial.
  • Passion for travel and a willingness to explore various travel experiences.
  • Flexibility to work varying shifts, weekends, and holidays to accommodate clients' needs.

Job Details

Role Function: Customer Service Work Type: Full-Time
Role Level: Mid-Level Country: United Arab Emirates
City: Sharjah Number of Vacancies: 1
Job Category: Travel/Tourism Company Website: www.talentmate.com
Skills & Expertise
Customer Experience Customer Service Good Communication Skill Customer Satisfaction Customer Focus Sales skills Tourism Destination Knowledge

What We Offer

  • Health Insurance
  • Visa
  • Paid Annual Leaves
  • Maternity and Paternity Leaves

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

Report

Similar Jobs

Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.