Cafe Manager (225-709)

As a Cafe Manager, you will be the driving force behind the success of our cafe. You will be responsible for managing the daily operations, ensuring customer satisfaction, and leading a team of dedicated employees. Your leadership skills and passion for excellent service will help cultivate a welcoming and vibrant atmosphere. You'll handle everything from staff scheduling to inventory management, ensuring that the cafe runs smoothly and efficiently. Your role is key in maintaining high standards, optimizing practices to improve performance, and providing an exceptional customer experience. If you are a results-oriented professional with a love for the hospitality industry, we would love to have you manage our cafe.

Responsibilities

• Oversee the day-to-day operations of the cafe, ensuring high efficiency.
• Lead and motivate a team of employees to achieve company goals.
• Plan and manage staff schedules to maximize productivity and coverage.
• Ensure excellent customer service by training and coaching staff regularly.
• Handle customer inquiries and complaints to guarantee satisfaction.
• Monitor inventory levels and order supplies to prevent shortages or excess.
• Maintain cleanliness and organization of the cafe to comply with health standards.
• Implement marketing strategies to increase foot traffic and revenue.
• Analyze financial reports to monitor budget and optimize expenses.
• Foster a positive and inclusive work environment for all employees.
• Ensure compliance with safety and food regulation standards at all times.
• Coordinate with suppliers and vendors to maintain quality stock levels.

Requirements

• Proven experience as a Cafe Manager or similar hospitality role.
• Strong leadership skills with the ability to manage and inspire a team.
• Exceptional customer service skills with a focus on customer satisfaction.
• Solid understanding of financial management and basic accounting principles.
• Excellent organizational and multitasking abilities in a fast-paced environment.
• Ability to work flexible hours, including weekends and holidays as necessary.
• Strong communication skills, both verbal and written, with attention to detail.