Service Coordinator

The Service Coordinator plays a crucial role in coordinating and facilitating services for clients, patients, or individuals in need. They work to assess needs, develop service plans, and connect clients with appropriate resources and support to improve their well-being and achieve their goals.

Responsibilities:

• Conduct assessments and interviews with clients to understand their needs, goals, and challenges.
• Identify and evaluate the appropriateness of available services and resources.
• Develop individualized service plans based on clients' needs and goals.
• Collaborate with clients, families, and other professionals to create comprehensive plans.
• Connect clients with relevant community resources, services, and programs.
• Provide information and guidance on available support options.
• Regularly monitor clients' progress and service utilization.
• Conduct follow-up assessments to evaluate the effectiveness of services and adjust plans as needed.
• Advocate for clients' needs and rights, ensuring access to necessary services and support.
• Assist clients in navigating complex systems, such as healthcare or social services.
• Maintain accurate and organized client records, including assessments, service plans, and progress notes.
• Prepare reports and documentation as required by regulatory agencies or funding sources.
• Provide crisis intervention and support to clients during emergencies or challenging situations.
• Collaborate with appropriate agencies or professionals when necessary.
• Collaborate with healthcare providers, social workers, counselors, and other professionals to ensure holistic care for clients.
• Participate in case conferences and multidisciplinary meetings.
• Educate clients on available services, resources, and self-help strategies.
• Promote client empowerment and self-advocacy.

• Bachelor's degree in Social Work, Human Services, Psychology, or a related field. Master's degree may be preferred for more advanced positions.
• Relevant experience in service coordination or case management.
• Strong interpersonal and communication skills.
• Empathy and the ability to work with diverse populations.
• Knowledge of community resources and support services.
• Problem-solving and decision-making abilities.
• Excellent organizational and time management skills.
• Proficiency in documentation and record-keeping.