Travel Consultant (225-622)

As a Travel Consultant, you will immerse yourself in the world of wanderlust, offering unparalleled travel experiences to our clients. You will leverage your expertise in travel planning, detailed itinerary creation, and customer service to provide personalized vacation consulting. Your role will not only encompass booking flights, accommodations, and excursions but also ensuring that every client's journey is seamless and memorable. With a keen eye for detail and a passion for exploring global destinations, you will be key to delivering exceptional travel services. Your ability to work under tight deadlines and in fast-paced environments will help in maintaining the highest level of client satisfaction, making dream vacations a reality for different types of travelers.

Responsibilities

• Develop and present personalized travel plans based on clients' preferences and budgets.
• Research destinations and stay updated on travel industry trends and news.
• Coordinate all aspects of travel arrangements including flights, hotels, and transportation.
• Maintain strong relationships with airlines, hotels, and travel service providers.
• Resolve travel-related issues or emergencies promptly to ensure client satisfaction.
• Assist clients with any necessary travel documentation and visa applications.
• Offer advice regarding travel safety, health, and insurance requirements.
• Provide clients with detailed pre-departure and post-return travel assistance.
• Maximize sales by upselling additional travel products and services.
• Ensure repeat business by maintaining customer loyalty and retention strategies.
• Manage travel arrangements for corporate events and large group bookings.
• Utilize travel booking software and customer relationship management systems effectively.

Requirements

• Bachelor's degree in Travel, Hospitality, Business, or a related field.
• Proven experience as a Travel Consultant or significant travel industry experience.
• Excellent communication and customer service skills for client interactions.
• Strong organizational skills and ability to handle multiple concurrent tasks.
• Deep knowledge of the global travel industry, destinations, and cultures.
• Proficiency in travel booking platforms and CRM software tools.
• Ability to work flexible hours, including evenings and weekends as needed.