Telesales Representative (225-731)

The Telesales Representative plays a crucial role in generating revenue for the company by engaging in direct phone communication with potential customers. This position requires dynamic individuals who are keen on building rapport with prospects over the phone and are skilled in closing sales. As a Telesales Representative, you will be responsible for understanding customer needs, pitching suitable solutions or products, and ensuring the alignment of these products with customer expectations to secure a sale. Working in a fast-paced environment, you will be expected to meet and exceed sales quotas, enhance the customer experience, and contribute to the overall growth of the company. If you are enthusiastic, motivated, and have a knack for persuasive communication, this opportunity will be ideal for advancing your sales career.

Responsibilities

• Initiate and maintain outbound calls to prospective and existing clients daily.
• Determine customer needs and offer solutions that align with their requirements.
• Prepare and deliver appropriate presentations on products and services.
• Manage a large number of outbound calls in a timely manner.
• Follow a prepared script and customize the conversation as needed.
• Achieve monthly and quarterly sales quotas as set by the management team.
• Collect feedback from customers to aid in product and service improvement.
• Update and manage customer information databases with complete accuracy.
• Build sustainable relationships and trust with customers through open communication.
• Collaborate with team members to ensure optimal sales performance and customer satisfaction.
• Participate in sales meetings and contribute ideas and strategies for improvement.
• Continuously improve through feedback and adopt new sales techniques as necessary.

Requirements

• Proven experience as a telesales representative or similar sales role is preferred.
• Excellent communication and interpersonal skills to effectively convey information.
• Strong negotiation skills and the ability to handle rejection gracefully.
• Ability to learn about products and services and convey their benefits effectively.
• Self-motivated individual with a results-driven approach to sales targets.
• Competency with computer systems and familiarity with CRM software is desirable.
• High school diploma or equivalent; degree in sales or marketing is a plus.