Senior Officer - Interline And Codeshare

MAIN OBJECTIVE OF ROLE

To maintain and develop partnerships within the Revenue Management stream of flydubai, by negotiating new interline agreements, applying a strong understanding of Interline Electronic Ticketing (IET) framework, devising pricing strategies for offline markets and identifying new partners in line with flydubai’s interline / codeshare vision.

Key Responsibilities

• Manages the execution of interline/codeshare agreements from the inception of identifying a partner, finalizing contract, coordinate IET testing, go-live and monitoring performance.
• Collaborates closely with the internal and external stakeholders for contractual activities and provide operational support.
• Monitors the performance of existing agreements to maximize revenue and perform thorough analysis during renewals.
• Attends regular meetings with IT on IET implementation status, defects, cutover planning, and roadmap.
• Liaises with the Management Information Systems (MIS) team to create and schedule reports to monitor partner’s contribution, market trends, potential revenue opportunities.
• Collaborating closely with Pricing distribution team to complete fare filing of new interline agreement and Chart-2 updates.
• Monitors and executes competitive benchmarking by analyzing market data and implement fare updates in line with flydubai revenue management principles.
• Provides support on any potential technical and operational issues impacting day-to-day operations raised by reservations team and ensures corrective action are taken.
• Remains with MITA, IATA updates, manuals, concurrences (where applicable). Acts as a focal participant for working groups related to internal Interline projects.
• Liaises with MIS team to create and schedule reports to monitor partner’s contribution, market trends, potential revenue opportunities.
• Coordinates with the Revenue Accounting team on settlement queries, billing disputes and resolve revenue discrepancies.
  
  

• Bachelors Degree (3+ years)
• Fluent in English (other languages an advantage)
• 3 years relevant experience in Interline and Codeshare
• 5 - 7 years
  
  

• Customer Focus
• Team work
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience and Flexibility (Can do attitude)