Sales Development Representative

We are Global Print-on-Demand (Global POD)!

The Dubai-based subsidiary of The Customization Group. We bring cutting-edge and scalable top-tier print-on-demand solutions to businesses and creators worldwide. Fast, sustainable, and hassle-free — because your vision deserves the best!

The Customization Group is a global leader in mass customization, leveraging AI and automation to revolutionize the personalized products industry. With a strong international presence across Europe, North America, and the Middle East, we manufacture up to 500,000 unique products daily, reaching millions of customers through 20+ own online shops and 1,000+ partner stores. Our AI-first strategy drives efficiency, scalability, and innovation, keeping us ahead in a fast-moving market while growing through AI-driven acquisitions and partnerships.

Our diverse team of 500+ professionals from 40+ nationalities thrives in a culture of collaboration and ambition. Whether in our tech hubs, production facilities, or business locations, you’ll find the perfect environment to take ownership and drive impact in the future of e-commerce.

We have a brand-new opportunity for a Sales Development Representative. In this role, you’ll be the first point of contact for our prospects and the spark that lights our sales engine. Sounds good? Then keep reading!

Why You Will Love Working With Us

• Global Exposure – Work with an international team to gain valuable cross-market experience and assist in selling across multiple countries and platforms
• Supportive Work Environment – Join a dynamic and collaborative team culture and work shoulder-to-shoulder with seasoned specialists
• Rapid Career Growth – A role that evolves quickly, opening doors to new opportunities
• Ownership for your ideas – excel here to fast-track into a full ownership role down the line
• Private Health Insurance
• A modern office in Dubai Internet City
  
  

• Generate and Qualify Global B2B Leads: Identify and reach out to prospective business partners across international markets especially e-commerce retailers, influencers, and brand owners - with the potential to benefit from our white-label Print-on-Demand services.
• Educate and Engage Prospects: Craft compelling outreach sequences that clearly convey the value proposition of our solution. Lead discovery conversations to uncover prospect needs and pain points.
• Nurture Sales Opportunities: Build relationships through provocative and consultative selling and personalized follow-ups. Maintain consistent and meaningful communication that guides prospects through the sales funnel until handoff to Business Development Representatives or Account Managers.
• Pitch with Precision: Tailor your approach depending on industry, geography, or business model (e.g. dropshipping, influencer merch, D2C brands), always communicating our platform’s benefits with clarity and confidence.
• Track and Optimize Performance: Utilize CRM tools and sales enablement platforms to monitor activity, report results, and test strategies for continuous improvement.
  
  

• Proven SDR or B2B Sales Experience: 1–3 years of experience in a sales development role, preferably within the SaaS, e-commerce. Familiarity with POD (print-on-demand), D2C, or marketplaces like Shopify, Etsy, or Amazon is a strong plus.
• Global Market Understanding: Ability to work across time zones and cultures. Understanding of buyer behavior in different regions, with a focus on North America, Europe.
• Excellent Communication Skills: Fluent in English, with excellent written and verbal skills.
• AI and Tech-Savviness: Comfort using modern sales tools (CRM, LinkedIn Sales Navigator, cold outreach automation, data enrichment tools) and an eagerness to stay updated on trends in AI, digital commerce, and product customization.
• Goal-Driven and Self-Motivated: You thrive in high-velocity environments, are comfortable with KPIs, and continuously seek ways to improve outreach quality and conversion rates.
• Resilience and Resourcefulness: You know how to handle objections, experiment with outreach formats, and adapt messaging based on data and feedback.