Sales Coordinator (225-621)

A Sales Coordinator plays a fundamental role in the success of a sales organization. As a pivotal support figure within the sales team, the Sales Coordinator is tasked with ensuring operational efficiency and smooth processes. This position involves managing and organizing sales processes, providing clerical support, and handling customer interactions. Sales Coordinators are responsible for coordinating various logistical tasks like scheduling appointments, preparing sales contracts, and tracking orders. They serve as a key link between the sales team and clients, working to ensure effective communication and excellent customer service. By streamlining operations and facilitating clear communication, Sales Coordinators allow sales teams to focus on selling and achieving targets. Their analytical skills and attention to detail contribute significantly to forecasting and reporting, helping the sales department to strategize and perform effectively.

Responsibilities

• Facilitate effective communication between sales team members and clients to optimize sales activities.
• Support sales efforts by preparing sales proposals and contracts accurately and in a timely manner.
• Coordinate and schedule sales meetings, appointments, and events to maximize productivity.
• Track and manage sales orders to ensure timely delivery and customer satisfaction.
• Assist in preparing detailed sales reports, forecasts, and presentations for stakeholders.
• Handle customer inquiries and resolve issues promptly to maintain high customer satisfaction levels.
• Collaborate with marketing and sales teams to develop sales strategies and promotional materials.
• Maintain an organized database of customer interactions, transactions, and feedback.
• Monitor inventory levels and coordinate with the supply chain to fulfill sales requirements.
• Update and manage customer databases and CRM systems to ensure accurate data.
• Assist in training new sales staff on company policies, procedures, and best practices.
• Ensure compliance with company sales policies, regulations, and standards at all times.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or related field preferred.
• Minimum of 2 years of experience in a sales support or coordination role.
• Excellent organizational skills with the ability to manage multiple projects simultaneously.
• Strong communication skills, both written and verbal, with attention to detail.
• Proficiency in CRM software and Microsoft Office Suite, including Excel and PowerPoint.
• Ability to work effectively under tight deadlines in a fast-paced environment.
• Strong problem-solving skills with a customer-oriented attitude.