Sales - Call Centre Agent (225-713)

We are seeking a proactive and results-driven Sales – Call Centre Agent to engage clients, promote services, and close sales. The ideal candidate excels in persuasive communication, meets targets, and ensures a smooth, high-quality customer experience through collaboration and attention to detail.

Key Responsibilities:

• Provide a professional, well-presented, and energetic service across all communication channels.
• Demonstrate expert-level sales and persuasion skills to meet and exceed targets.
• Maintain high attention to detail and quality standards throughout the sales process.
• Collaborate effectively with team members to ensure smooth transaction completion and customer satisfaction.
• Exhibit deep product and service knowledge, representing the company with pride and confidence.
• Work within clearly defined KPIs and performance targets.
• Build and maintain strong relationships with both new and existing customers.

Required Education & Qualifications:

• Bachelor’s degree in Administration, Marketing, IT, Business Commerce, or a related field.
• Deliver outstanding customer service with strong English communication skills (CEFR Level B2 or above / IELTS 6+).

Required Skills & Experience:

• Minimum 2 years of experience in a sales-focused environment.
• Proficient in CRM systems and Microsoft Office Suite.
• Strong interpersonal and communication skills.
• Self-motivated, goal-oriented, and adaptable in a fast-paced environment.