Sales Associate (225-620)

As a Sales Associate, you will play a pivotal role in driving the success of our retail team. Your primary responsibility is to deliver exceptional customer service while achieving sales goals. You will engage with customers to understand their needs, recommend appropriate products, and ensure their satisfaction with their purchases. Your friendly and outgoing personality, coupled with strong product knowledge, will create a positive shopping experience for our customers, contributing to repeat business and customer loyalty. Furthermore, you will assist in maintaining the store's visual standards and stock levels, supporting promotional activities, and fostering a collaborative team environment.

Responsibilities

• Engage with customers to understand and meet their unique shopping needs.
• Recommend and sell products based on customers' preferences and requirements.
• Provide detailed product information and answer customer queries effectively.
• Achieve and exceed sales targets and performance metrics consistently.
• Maintain a clean, organized, and visually appealing store environment.
• Process customer transactions accurately and efficiently at the point of sale.
• Assist in restocking shelves and maintaining proper stock levels in the store.
• Support promotional activities and in-store events to enhance sales performance.
• Collaborate with team members to ensure an exceptional customer experience.
• Manage customer complaints and returns with professionalism and patience.
• Stay updated on current product knowledge and market trends for better assistance.
• Assist in inventory counts and reporting any discrepancies to management.

Requirements

• High school diploma or equivalent; some college preferred.
• Proven experience in retail sales or a customer service role.
• Excellent communication and interpersonal skills are essential.
• Strong ability to build positive relationships with customers and colleagues.
• Basic math skills for handling transactions and inventory control.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Flexibility to work varying shifts, including evenings and weekends.