Sales Assistant | Retail | Fashion (225-923)

We are seeking a dedicated and dynamic Sales Assistant to join our fashion retail team. As a Sales Assistant, you will be the face of our brand, ensuring that every customer has a remarkable shopping experience. You will need to be passionate about fashion, have an eye for styling, and possess excellent communication skills to assist customers in finding the perfect ensemble. Your main responsibility will be to drive sales while maintaining an inviting store environment. By working closely with your team, you will help maintain store standards and contribute to achieving sales targets. This role offers an exciting opportunity to engage with diverse customers, enhance your fashion knowledge, and grow your retail career in a supportive and collaborative environment.

Responsibilities

• Greet customers upon arrival and provide exceptional customer service throughout their visit.
• Assist customers in choosing the right fashion items based on their preferences and trends.
• Maintain an organized and visually appealing sales floor by rearranging displays regularly.
• Ensure all merchandise is accurately priced and tagged before being displayed on the floor.
• Collaborate with team members to meet and exceed monthly sales targets effectively.
• Stay updated on the latest fashion trends to offer informed styling advice to customers.
• Process customer transactions efficiently and handle any returns or exchanges professionally.
• Monitor stock levels and communicate replenishment needs to maintain optimal inventory.
• Participate in store events and promotions to drive customer engagement and sales.
• Provide feedback to the management team on customer preferences and product feedback.
• Adhere to store policies and procedures to ensure a secure and pleasant shopping experience.
• Contribute to maintaining the store's cleanliness and orderliness on a daily basis.

Requirements

• Prior experience in retail or customer service is highly desirable.
• Passion for fashion with the ability to offer personalized styling advice.
• Excellent communication and interpersonal skills that enhance customer interactions.
• Ability to work flexible hours, including weekends and public holidays.
• Strong problem-solving skills with the capability to handle customer inquiries and issues.
• Proficient with basic computer skills and point-of-sale (POS) systems.
• Ability to work collaboratively in a team-oriented environment.