Retail Sales Associate (225-628)

As a Retail Sales Associate, your role is crucial in providing an engaging and exceptional customer experience. You will serve as the face of our brand, helping customers navigate their shopping journey, offering personalized recommendations, and ensuring customer satisfaction at every step. Your responsibilities will revolve around understanding personal preferences of the customers and translating them into sales that reflect their needs. You will also be tasked with maintaining the visual and operational standards of the store, contributing to a welcoming shopping environment. We are looking for individuals who are enthusiastic, sales-driven, and committed to upholding company values. In this dynamic role, your ability to connect with customers and provide stellar service will help in driving sales and enhancing the store’s reputation.

Responsibilities

• Greet customers warmly and assist them with product selection and queries.
• Maintain a detailed knowledge of product offerings and store promotions.
• Provide personalized recommendations based on customer preferences and needs.
• Operate the cash register and handle transactions accurately and efficiently.
• Keep the sales floor and merchandise neat, organized, and properly displayed.
• Collaborate with team members to achieve store sales goals and targets.
• Engage with customers to build store loyalty and ensure repeat business.
• Assist with inventory management, including restocking and inventory counts.
• Resolve customer complaints or direct them to management for resolution.
• Stay informed about new products and trends to enhance customer experience.
• Participate in regular training sessions and staff meetings to improve skills.
• Ensure compliance with health and safety regulations within the store environment.

Requirements

• Previous retail or customer service experience is preferred but not essential.
• Strong communication and interpersonal skills for effective customer engagement.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Excellent organizational skills and strong attention to visual merchandising details.
• Basic math skills for handling cash registers and conducting transactions.
• A proactive attitude and a willingness to learn and adapt to changes.
• High school diploma or equivalent is required for this position.