Restaurant Manager Dubai

Our partner is a well-regarded hospitality company from Hong Kong, known for their award-winning restaurants that showcase diverse food cultures and traditions. They have recently arrived in Dubai, bringing with them a beloved concept that celebrates the bold flavours and spirit of Napoletana cuisine.

The Restaurant Manager will direct and participate in the daily operations of the new restaurant, ensuring a smooth execution of service and consistently exceptional guest experience.

Essential duties & responsibilities include, but are not limited to:

• Directing the service team to ensure seamless and consistent service;
• Curating and personalising guest experiences to achieve superior guest satisfaction;
• Fostering relationships with guests to build long-term business;
• Implementing effective marketing strategies for the venue and brand;
• Collaborating with the Chef to develop compelling promotions and events;
• Monitoring financials, ensuring cost controls and budgetary goals are met;
• Motivating and leading a dynamic team to perform at optimal levels;
• Creating and sustaining a team culture that is positive and inclusive;
• Lead the training and development of team members;
• Monitoring guest experience metrics, ensuring a positive presence on online platforms;
• Making business recommendations to the leadership team to continuously improve the team and the organisation.
  
  
  

• Understand the organisation’s DNA and ethos and champion the brands;
• Demonstrate passion, enthusiasm, and commitment to the team;
• Work as a team with mutual respect and trust for one another;
• Continuously seek self improvement and development;
• Stay up-to-date on food, beverage, dining, and market trends;
• Have foundational knowledge of restaurant financials, HR, and marketing;
• Always act in the best interest of the guests, team, and company.