Products Specialist - Deposit Products UAE National

Job Description

About ENBD

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

“In line with the UAE Government’s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our ENBD family”

Job Overview

As a Fixed Deposit Products Specialist at Emirates NBD, your role is responsible for supporting the development and management of the bank’s fixed deposit products, including fixed deposits, floating rate deposits and other contractual deposits related offerings. This role involves assisting in fixed deposit product development, pricing, conducting market research, and ensuring that fixed deposit products meet customer needs and regulatory requirements. The position requires strong problem-solving skills to address product challenges and optimize fixed deposit offerings. Strong communication skills are essential for collaborating with internal teams, cross functional teams to drive deposit growth and retention, engaging with customers, and reporting product performance to management.

Key Responsibilities

• Assist in the development and enhancement of fixed deposit products.
• Collaborate with the Senior Manager to implement product strategies that align with the bank’s business objectives.
• Conduct market research to identify customer needs and industry trends.
• Support the fixed deposit product development process by coordinating with internal teams and external partners.
• Work closely with customer service teams to ensure that fixed deposit products meet customer needs.
• Address customer inquiries and resolve issues related to fixed deposit products.
• Gather and analyze customer feedback to inform product enhancements and service improvements.
• Participate in customer meetings and presentations to understand client requirements and provide appropriate solutions.
• Conduct market research to identify trends and opportunities in the fixed deposit market.
• Analyze competitor strategies and market dynamics to inform product development and positioning.
• Monitor industry developments and regulatory changes to ensure compliance and competitiveness.
• Prepare reports and presentations on market trends and product performance for management.
• Ensure that all fixed deposit products comply with regulatory requirements and internal risk management policies.
• Assist in the identification, assessment, and mitigation of risks associated with deposit products.
• Collaborate with risk management and compliance teams to implement controls and ensure ongoing compliance.
• Monitor risk exposure and support corrective actions as needed.
• Coordinate with the customer service team to resolve product-related issues.
• Work closely with Marketing team to develop targeted campaigns for different customer segments.
• Engage with segment and
• Data Analytics team to monitor customer behavior, product performance, and cross-selling opportunities.
• Prepare and present reports on product performance, customer insights, and market trends to management.
• Maintain accurate records of product activities and ensure timely reporting.
• Document best practices and lessons learned to support continuous improvement efforts.
• Support the preparation of reports for senior management and regulatory authorities as required.
  
  

Skills And Experience

• Substantial experience in deposit products, product management, or a related role within the banking or financial services sector.
• Bachelor’s degree in Finance, Business Administration, Economics, or a related field.
• Certifications in Retail Banking, Product Management, or related fields are a plus.
• Strong understanding of deposit products, market dynamics, and customer service strategies.
• Experience in supporting product development and managing customer relationships in a banking context.
• Knowledge of banking regulations and interest rate risk management.
  
  

What we offer you:

• Competitive salary package
• Strong emphasis on work/life balance
• Generous annual leave entitlement and Private Healthcare
• World-class Learning & Development platform and career development
• Preferential banking facilities for employees
  
  

Why Join Us:

We aspire to be an employee’s employer of choice. We believe, we can help you realize your true potential by providing the right opportunities. At ENBD we are reimagining the future of work so that you can unlock your potential, every day we want to ensure, every employee can exceed in the future of work by upskilling, building new digital skills and knowledge. Our goal is to empower our employees to build a career experiences and skills they need in the future and that will produce a great outcome for our bank as well, we want our employees no matter their background, location, preferences to feel engaged to one ENBD team.

At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. ENBD is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, however due to high volume of applicants only SHORTLISTED candidates will be contacted. “

---