Digital Wealth Trade Specialist

Job Description

About ENBD

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

Job Overview

As a Digital Wealth Trade Specialist at Emirates NBD, your role is to enhance the digital wealth trading experience of clients being opening portfolio accounts to trade across global and local equity markets. Explain clients details of steps to open their portfolios on ENBD X and execute trades on the system. Provide information on products and services offered on the platform and other asset classes that are scheduled to be launched.

Key Responsibilities

• Attend to customer calls and address all queries related to digital wealth journey mainly with regards to trade execution electronically across global equity markets and other asset classes
• This job as part of the International Markets desk will require the trade specialist to handle all service request raised for Digital Wealth for retail customers
• Manage calls forwarded by CCO team that require inputs from Digital Wealth Trade Specialist
• Liaison with CCO team to support customer communication
• Ensure responses to all queries are communicated to clients in a timely fashion
• Monitor broker / counterparty line usage
• Notify respective teams for additional limits as and when required for local markets
• Notify IT / Channels in case of system glitches faced by clients
• Monitor & Track client activity & experience on Digital Wealth
  
  

Skills And Experience

• Minimum Bachelors Degree
• At least 3 to 5 years experience in the financial services industry
• Knowledge of UAE Central Bank AML rules and regulations
• Technical knowledge of Local and International Equity Markets
• Knowledge of banking products and operations
  
  

What we offer you:

• Competitive salary package
• Strong emphasis on work/life balance
• Generous annual leave entitlement and Private Healthcare
• World-class Learning & Development platform and career development
• Preferential banking facilities for employees
  
  

Why Join Us:

We aspire to be an employee’s employer of choice. We believe, we can help you realize your true potential by providing the right opportunities. At ENBD we are reimagining the future of work so that you can unlock your potential, every day we want to ensure, every employee can exceed in the future of work by upskilling, building new digital skills and knowledge. Our goal is to empower our employees to build a career experiences and skills they need in the future and that will produce a great outcome for our bank as well, we want our employees no matter their background, location, preferences to feel engaged to one ENBD team.

At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. ENBD is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, however due to high volume of applicants only SHORTLISTED candidates will be contacted. “

---