Product Analyst Loyalty

Department: B2C Financial Services, Analytics

Location: Remote

Description

Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.

The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.

Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $3.3 billion.

About the Role
We’re seeking a Product Analyst to join Tabby’s Loyalty team, driving how we engage, retain, and grow our customer base. You’ll analyze user behavior, define key loyalty metrics, and make insights accessible across the organization.
Your work will include designing data structures, ensuring data quality, and creating dashboards and visualizations that empower teams to act fast.

What you’ll be doing

• Build and refine loyalty metrics to identify growth opportunities and inform decision-making.
• Develop dashboards, data structures, data quality checks, and other solutions to make loyalty insights widely accessible.
• Translate business requirements and questions into clear analytical frameworks, generating hypotheses and actionable insights.
• Partner closely with product, marketing, and engineering teams to collaborate on strategic direction and ad hoc requests.
• Design, execute, and analyze A/B and multivariate experiments to optimize loyalty features, offers, and user journeys.
• Create clear and engaging data visualizations and reports that make complex insights easy to understand.
  
  

What you’ll need

• Minimum of 3 years of work experience as a data/product analyst, ideally in consumer-facing digital products.
• Proven expertise in designing and running A/B tests, including sample size estimation, statistical methods, and interpreting results.
• Proficiency in SQL and relational databases.
• Proficiency in data visualization tools, particularly Tableau.
• Experience in planning data structures for new products and features.
• Strong knowledge of Python (Pandas, Numpy, Statsmodels, Matplotlib, Scipy, etc.)
• Strong quantitative skills and a structured approach to problem-solving. Ability to analyze issues, identify root causes, and recommend solutions.
• Experience in loyalty programs, CRM analytics, or customer retention strategies would be an advantage.
• Background in behavioral analytics and/or user segmentation is a plus.
• Excellent verbal and written communication skills, with the ability to interact with business and product teams.
  
  

Job Benefits

Relocation and Employment

We offer remote work from anywhere in the world (our schedule is based on Dubai time though) and are happy to work out an individual relocation plan for you.
Our employees have the opportunity to choose a country for registration: at the moment those are Armenia, Georgia, Serbia, Portugal, Spain, UAE.

What you can expect

• We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
• A working environment that gives you autonomy and responsibility from day one.
• You should be comfortable with the idea that the quality of your work will influence the shape of your career.
• Participation in the company’s employee stock options program.
• Health Insurance

We are passionate about creating an inclusive, high-performing workplace that gives people from all backgrounds the support they need to thrive, grow, and meet their goals (whatever they may be).

If this sounds exciting to you, we’d love to hear from you!

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