NetSuite Senior Delivery Manager

Job Description

Why work at Oracle

• Join a global workplace where you can make an impact.
• We offer competitive salaries and exciting benefits – along with flexible and remote working to suit your lifestyle.
• Get access to development opportunities that can advance your career, an Employee Assistance Program to support your mental health, and core benefits such as medical, life insurance, and access to retirement planning.
• Be yourself in an inclusive culture where employee resource groups champion our diverse communities.
  
  
  

What You’ll Do

Oracle NetSuite is reinventing the engagement model for our growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription service -- our first-ever qualifying as cloud Annual Recurring Revenue (ARR) -- that provides functional and technical Enterprise Resource Planning (ERP) solution sustainment to drive continuous NetSuite improvement and value.

• Gain a thorough understanding of your assigned customers’ strategies, challenges and long and short-term goals.
• Consult with and provide advice and guidance to your customers on how to unlock value from their NetSuite Solutions based on your knowledge of their business, as if you were an extension to their own team.
• Identify and deliver functional improvements for your assigned customers’ NetSuite solutions. Collaborate with other engagement team members including the Engagement Manager, Technical Consultants, Solution Architects, and the Support team to ensure delivery of your customers’ priority change initiatives.
• Understand expected business outcomes and deliver within an agreed budget and timeframe.
• Work with a variety of customers, from those with newly implemented base solutions to the large, multi-national strategic accounts.
  
  
  

Responsibilities

Skills and Qualifications needed:

• Previous relevant experience in application centric functional or technical roles.
• Experience in one of these vertical markets: Warehouse Distribution, Retail, Manufacturing, Finance, Software, Services
• NetSuite or competitive cloud-based Enterprise Resource Planning (ERP) software solution experience.
• Proven creativity, the ability to develop and present new ideas and conceptualize new approaches and solutions
  
  
  

What We’ll Offer You

• A competitive salary with exciting benefits
• Flexible and remote working so you can do your best work
• Learning and development opportunities to advance your career
• An Employee Assistance Program to support your mental health
• Employee resource groups that champion our diverse communities
• Core benefits such as medical, life insurance, and access to retirement planning
• An inclusive culture that celebrates what makes you unique
  
  
  

Life at Oracle and Equal Opportunity

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in

new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

https://www.oracle.com/corporate/careers/diversity-inclusion/

Qualifications

Career Level - IC4

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

---