Live Site Coordinator

We are hiring a Live Site Coordinator for IMETA (India, Middle East, Turkey and Africa), based in Dubai, UAE. This position reports to the Head of FACT (Finance, Accounting, Controlling and Tax) IMETA.

The Live Site Coordinator is the local single point of contact for GBS (Global Business Services) Program & Release Management. The basic purpose of the role is the bi-directional interaction with the GBS organization with regards to releases, sprints and further GBS projects.

Role & Responsibilities:

Release Management:

• Creates release roadmap and detailed release project plans for upcoming process and systems changes reflecting approved local demands.
• Plans, manages and controls the releases in the phases from design, development, testing to Go-Live and hyper care.
• Coordinates release communication with live site users, communicates benefits of template enhancements for live sites users.
• Monitors that release updates are reflected in trainings and that regression testing is executed to safeguard stable live site setup.
  
  
  

Demand Management:

• Accountable for demand quality in the region.
• Collects all demands, understands business needs and criticality.
• Applies a transparent system & process for the evaluation of the demands.
• Performs continuous prioritization of approved local demands.
• Monitors implementation status.
• Informs local sites about the status of the demand.
  
  
  

Communication:

• Driving communication with key users proactively (united and relevant ecosystems).
• Responsible of coordination of sites and key users
• Aligns and coordinates testing resources and coordinates and manages the creation of test data.
• Coordinates the listing of Advanced Key Users to the Role Assignment Log.
• Updates the Key User list to ensure global communication.
  
  
  

Requirements:

• Bachelor’s degree in Finance, Business Administration, Computer Science, Engineering or equivalent education
• 1 - 2 years of relevant work experience
• Minimum 1 year experience in SAP/ERP and other relevant standard software used in the GBS Program
• Strong experience in site coordination or related roles, with a strong understanding of end-to-end business processes and project management
• Excellent understanding and dominance of service-related technology/systems & Computer System Validation knowledge is a must
• Knowledge about integration points with other processes
• Excellent understanding of business services including levels of urgency/impact
• Business fluent in English is a must
• Working cross-functionally and internationally with excellent communication skills
  
  
  

Were a global collective of people with unique life experiences. All are welcome and valued.

What’s Next?

We are looking forward to receiving your application! We will then have a look at your profile. If we see a match, we will invite you for a screening interview.

Screening:

In order to comply with applicable export control laws, Boehringer Ingelheim periodically screens business relations (including job applicants) against sanctioned party lists (“SPL”). These checks may be performed by Boehringer Ingelheim or by any of its Affiliates. You acknowledge that Boehringer Ingelheim and/or its Affiliates will screen you against SPL and that for this purpose your personal data may be processed in relevant databases, including databases of third-party vendors that perform SPL screening for or on behalf of Boehringer Ingelheim or its Affiliates which may be located or accessible outside the EU. Boehringer Ingelheim is committed to ensuring an adequate level of protection of your personal data.

Our Company

Why Boehringer Ingelheim?

With us, you can develop your own path in a company with a culture that knows our differences are our strengths \u2013 and break new ground in the drive to make millions of lives better.

Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.

Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after \u2013 as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, youll be helping to transform lives for generations.

Want to learn more? Visit https://www.boehringer-ingelheim.com

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