IT Manager (225-703)

An IT Manager plays a pivotal role in ensuring the smooth operation of an organization's technology systems and infrastructure. As a leader in the IT department, the IT Manager is responsible for guiding the technological direction and ensuring that the IT resources are utilized effectively to meet the business objectives. They oversee the implementation of technology solutions that increase productivity, enhance security, and streamline operations across departments. In addition to strategic planning, the IT Manager manages the IT team, mentors staff, and handles budget allocations. Furthermore, they are actively involved in troubleshooting, maintaining high-performance standards, and ensuring compliance with regulatory standards. This role requires a blend of technical expertise, leadership skills, and strong problem-solving capabilities to propel the organization forward in a technologically driven world.

Responsibilities

• Develop and implement IT infrastructure strategies aligned with business goals.
• Oversee daily operations of the IT department and ensure optimal performance.
• Manage and mentor the IT staff to enhance their skills and careers.
• Coordinate technology installations, upgrades, and maintenance across the organization.
• Ensure data security, network access, and protection of digital assets.
• Identify and resolve technical issues efficiently to minimize downtime.
• Monitor IT systems to ensure high availability and performance consistency.
• Negotiate with vendors to secure cost-effective technical services and products.
• Prepare and manage the department’s budget and resource allocation effectively.
• Stay updated with the latest technology trends and best practices in the industry.
• Ensure compliance with legal and regulatory requirements related to IT systems.
• Develop and conduct IT training programs for organizational staff.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum of 5 years experience in IT management or relevant roles.
• Strong leadership skills with the ability to manage and motivate teams.
• In-depth knowledge of computer networks, systems, and applications.
• Excellent problem-solving skills with attention to detail and resourcefulness.
• Demonstrated project management skills for successful project delivery.
• Familiar with data protection regulations and compliance standards.