Fuel Station Supervisor (225-1004)

A Fuel Station Supervisor is a vital role responsible for the efficient and safe operation of a fuel station. This position requires overseeing daily operations, managing staff, ensuring customer satisfaction, and complying with safety standards and regulations. The individual in this role must possess excellent organizational skills, effective communication abilities, and a keen eye for detail. A Fuel Station Supervisor is a leader who ensures that all employees adhere to company policies while promoting a positive and professional work environment. Moreover, this role involves inventory management, addressing customer inquiries or complaints, financial accountability, and ensuring the cleanliness and safety of the fuel station premises. Success in this position leads to the enhancement of operational efficiency and the overall growth of the business.

Responsibilities

• Oversee and coordinate daily operations of the fuel station, ensuring efficiency.
• Manage and supervise station staff, providing guidance and support as needed.
• Ensure compliance with safety standards and environmental regulations at all times.
• Monitor fuel inventory levels and reorder stock to maintain adequate supplies.
• Handle customer inquiries, issues, and complaints promptly and professionally.
• Maintain accurate financial records, including cash handling and daily sales reports.
• Ensure the cleanliness and sanitation of station facilities and forecourt areas.
• Implement promotional activities and monitor their effectiveness in boosting sales.
• Train new staff members on station operations, safety procedures, and customer service.
• Operate and troubleshoot fuel dispensing and payment systems efficiently.
• Inspect the station infrastructure regularly to maintain safety and operational standards.
• Liaise with suppliers and vendors to establish good working relationships.

Requirements

• Previous experience in a supervisory role, preferably in a retail or service environment.
• Strong leadership abilities with excellent communication and interpersonal skills.
• Understanding of safety regulations and practices related to fuel handling.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Proficiency in basic computer applications and inventory management systems.
• Problem-solving skills with a customer-centered approach to service delivery.
• High school diploma or equivalent; higher education or certification is a plus.