FandB Server - In Room Dining

Job Summary

Main Duties/Responsibilities:

• Provide hands-on support, direction and assistance to colleagues on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to guests.
• Handle guest complaints according to policy.
• Ensure restaurant set up is according to set standard.
• Perform opening and closing duties as when required ensuring that the outlet will be ready for the business opening.
• Understand all food and beverage items offered, including ingredients, methods of preparation and proper service.
• Utilize the computer system in ringing, printing and closing checks as well as shift reports.
  
  
  

• High school Diploma/Hotel School Degree.
• 2 years minimum in a similar role in a 5 * international environment
• Up-selling skills training, HACCP.
• Knowledge of Micros system
• Excellent spoken and written English
• Experience working in a multi cultural environment.
• Able to work with speed and efficiency throughout maintaining positive attitude.