Job Description

Description

Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.

Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Administration

Management Level

Senior Associate

Job Description & Summary

A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You’ll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.

To provide secretarial support to 3 - 5 allocated partners, directors/critical role, on full time basis and adhoc coverage as assigned by the Office Manager or EA Manager.

Responsibilities

As a Senior Associate, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

Financial

  • Adhere to budget

Customer

  • Diary management
  • Extensive management of online diaries, book appointments and arrange meetings, updates as required
  • Ensure Executive/s get to meetings on time with appropriate documentation
  • Act as back up in managing other Executives’ and Principals’ diaries when their EAs are not available
  • Call management
  • Handle and screen calls for Executive/s
  • Take and pass messages to Executive/s in a timely manner
  • Email management
  • Monitor Executives’ email inboxes when they are out of the office or at meetings and taking action as necessary
  • Client relationships
  • Maintain and build good working relationships with Executive/s clients and their assistants via phone and email communication
  • Assist other EAs during busy periods

Internal Process

  • Meetings
  • Pro-active planning for meetings and follow up actions (documents, papers needed…)
  • Organise local internal and external meetings, including organising catering, IT requirements etc
  • Meet and greet visitors
  • Partner and Executive general admin

Education

  • Bachelor’s degree

Language

  • Proficiency in spoken and written English, Arabic is an advantage

Overall Experience

  • 3 +years’ experience in an administrative role

Specific Experience

  • Experience with a professional services firm preferred

Knowledge and Skills

  • Demonstrate strong organisational skills, regularly act on own initiative, highlighting issues and suggesting possible solutions
  • Good oral and written communication skills
  • Good interpersonal skills
  • Must possess a professional telephone manner
  • Demonstrated ability to work under pressure
  • Demonstrated team player and dedication to provide high level of service
  • Must possess a warm, friendly and professional demeanor

Education (if blank, degree and/or field of study not specified)

Degrees/Field Of Study Required

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Analytical Thinking, Business Process Improvement, Calendar Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Creativity, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Electronic Billing {+ 36 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

0%

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

Yes

Job Posting End Date


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.pwc.com Job Function: Administrative Support
Company Industry/
Sector:
IT Services and IT Consulting

What We Offer


About the Company

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