CRM Manager
Michael Page
United Arab Emirates
6th August 2025
2508-2544-122
Job Description
- Collaborative and innovative work environment focused on digital strategies.
- Opportunities to impact customer engagement and loyalty initiatives.
The company is a growing organisation within the retail industry, known for its commitment to delivering exceptional customer experiences. With a strong focus on digital innovation, it offers a collaborative environment for professionals seeking to impact customer engagement strategies.
Job Description
- Develop and implement CRM strategies to improve customer retention and satisfaction.
- Analyse customer data to identify trends and opportunities for targeted campaigns.
- Collaborate with the digital team to integrate CRM tools with existing platforms.
- Monitor the performance of CRM initiatives and adjust strategies for optimal results.
- Oversee email marketing campaigns, ensuring alignment with brand objectives.
- Maintain the CRM database, ensuring data accuracy and compliance with regulations.
- Provide insights and recommendations to enhance the overall customer journey.
- Work closely with cross-functional teams to align CRM efforts with broader business goals.
A successful CRM Manager should have:
- A strong background in CRM systems and customer engagement strategies.
- Experience in the retail industry, particularly in digital-focused roles.
- Proficiency in analysing customer data and deriving actionable insights.
- Knowledge of email marketing tools and campaign management.
- Excellent organisational and project management skills.
- A keen understanding of the customer lifecycle and retention strategies.
- Familiarity with CRM database management and compliance standards.
- Permanent position with growth opportunities in the retail industry.
- Comprehensive support for professional development and career progression.
Contact: Matt Jones
Quote job ref: JN-082025-6804909
Job Details
| Role Level: | Entry-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | United Arab Emirates | City: | Dubai |
| Company Website: | https://redirect.michaelpage.com/mp-home | Job Function: | Others |
| Company Industry/ Sector: |
Staffing and Recruiting | ||
What We Offer
About the Company
Welcome to the Michael Page global company profile.Michael Page has five decades of expertise in professional services recruitment. We were established in London in 1976, and over this period we've grown organically to become one of the best-known and most respected consultancies, with an office network spanning six continents. While size has its advantages, it doesn't define us - the nature of our organic growth means that each new office is integrated into the region that it serves. It also means that as an employer looking to hire, or as a candidate aiming to grow your career you have the best of both worlds; a team that understands the market and geography you operate in, plus the resources and expertise of an international network at your disposal.Our teams are broken down to focus on industry, assignment type, salary level and location, so your hiring requirements or job search will all be handled by a specialist who knows your sector inside-out. We are confident that our expertise can add value to your recruitment or job search process – get in touch to find out more.
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