Client Service Representative

Be part of a dynamic consulting team as a Client Service Representative, working remotely from anywhere in the UAE. You’ll assist clients in finance and technology sectors by addressing basic inquiries through phone, email, or live chat, delivering excellent service. This role is ideal for friendly individuals seeking a flexible, remote career in consulting, with little prior experience required.

Key Responsibilities

• Respond to client inquiries in English (Arabic optional) about consulting services via phone, email, or live chat.
• Maintain client records in CRM systems like Salesforce or HubSpot.
• Liaise with teams to schedule appointments or provide updates.
• Prepare simple correspondence for consulting projects using Microsoft Office or Google Workspace.
• Record interactions to ensure high service standards.
• Attend virtual training on consulting processes and tools.
• Offer ideas to enhance client service.
  
  

• Competitive Salary: Attractive package aligned with the UAE’s cost of living.
• Signing Bonus: AED 2,000 after 3-day training.
• Performance Bonuses: Annual incentives for client satisfaction.
• Remote Opportunity: Work from anywhere in the UAE with provided equipment.
• Flexible Hours: Monday–Friday, adaptable schedules (e.g., 9:00–17:00 GST), no weekends.
• Professional Growth: Paid training and development programs.
• Work-Life Balance: Support for the UAE’s dynamic lifestyle.
• Inclusive Culture: Diverse, client-focused environment.
  
  

• High school diploma or equivalent; business degree is a plus.
• 0–1 year of experience in customer service (entry-level welcome).
• Fluent English; Arabic is an advantage.
• Strong communication skills with a client-centric focus.
• Familiarity with CRM or willingness to learn (training provided).
• Stable internet (min. 20 Mbps) and professional workspace.
• Ability to work independently and collaboratively.