Team Leader – Inside Sales (225-929)

As a Team Leader for Inside Sales, you will play a pivotal role in driving the sales performance of our dedicated sales team. You will be responsible for leading and motivating a group of sales professionals to achieve and exceed their sales targets. Your strong leadership skills, combined with your ability to foster a collaborative and high-performing environment, will be crucial in ensuring the team's success. You will implement strategic sales plans, monitor sales metrics, and provide guidance and mentorship to your team members. If you thrive in a dynamic sales environment and are passionate about leading others to success, this role is a perfect opportunity for you.

Responsibilities

• Lead, mentor, and inspire a team of inside sales representatives to meet sales goals.
• Develop and implement effective sales strategies to achieve revenue targets.
• Monitor and analyze sales metrics to identify areas for improvement.
• Conduct regular performance evaluations and provide constructive feedback to team members.
• Facilitate training sessions to enhance team members’ sales skills and product knowledge.
• Coordinate with marketing and product teams to align sales efforts with business objectives.
• Resolve customer issues and disputes in a timely and professional manner.
• Develop and maintain positive relationships with key clients and stakeholders.
• Participate in recruitment, onboarding, and training of new sales team members.
• Prepare and present sales reports to upper management and stakeholders periodically.
• Keep abreast of industry trends and competitors to maintain a competitive edge.
• Foster a collaborative team environment through open communication and team-building activities.

Requirements

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
• Proven experience in a leadership role within an inside sales environment.
• Strong analytical skills with ability to interpret sales data and metrics.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Proficiency in using CRM software and proficient with Microsoft Office Suite.
• Demonstrated ability to lead and motivate a team towards achieving sales targets.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.