Billing Supervisor

Job Description

As a Billing Supervisor, you will play a crucial role in the finance department by overseeing all aspects of the billing process. You will be responsible for managing a team of billing professionals to ensure accurate, timely, and efficient processing of invoices and payments. Your leadership will contribute to maintaining strong financial controls and fostering excellent relationships with clients and internal departments. You'll collaborate closely with the accounting and collections teams to address any discrepancies or concerns, ensuring comprehensive documentation and compliance with company policies. With your attention to detail and analytical skills, you'll help streamline billing operations, recommend process improvements, and contribute to the financial health of the organization. 

Responsibilities

• Lead and manage the billing team to achieve departmental goals efficiently.
• Oversee the preparation and distribution of accurate client invoices regularly.
• Collaborate with the collections team to address outstanding account issues effectively.
• Ensure billing practices comply with industry regulations and company policies.
• Analyze billing discrepancies and implement corrective measures where needed.
• Develop and sustain strong relationships with clients to resolve billing issues.
• Coordinate with the accounting department for seamless reconciliation processes.
• Provide training and mentoring to team members for professional development.
• Review billing data and prepare comprehensive reports for management assessment.
• Identify opportunities for process improvements to increase efficiency in billing.
• Monitor and meet billing department performance and financial targets.
• Handle escalated customer billing queries and provide timely resolutions.

Requirements

• Bachelor’s degree in accounting, finance, or a related field required.
• Proven experience in a supervisory role within a billing department necessary.
• Strong knowledge of billing regulations and industry best practices mandatory.
• Excellent leadership and team management skills are highly preferred.
• Proficiency in billing software and Microsoft Office Suite is essential.
• Exceptional analytical and problem-solving abilities are a must for this role.
• Excellent communication skills to interact with clients and team members effectively.
• Strong attention to detail for accurate invoicing and payment processing.
• Ability to prioritize tasks and manage multiple responsibilities efficiently.
• Experience with process improvement strategies for billing operations beneficial.
• Capacity to work under pressure and meet strict deadlines required.

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